We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in any way.
We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them for as long as you leave us by following us, being friends or clicking "like", "follow" or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.
No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for non-compliance with this requirement.
We do not process data from children under 14 years of age. Therefore, refrain from providing them if you are not that age or, where appropriate, from providing data from third parties who are not of that age. Sogepyme, SA disclaims any liability for failure to comply with this provision.
Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to those in charge of the treatment necessary for the execution of the agreement. In the case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security. When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us. Any international transfer of data when using American applications will have the appropriate guarantees required by the GDPR, which guarantees that American software companies comply with European data protection policies regarding privacy.
It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.